YOUR HOTEL MASSAGE CHECKLIST
Check your hotel’s visitor policy, send the full property address, confirm the room setup, share your treatment preferences and wait for our team to confirm the appointment.
Before booking: check permission and share your plans
- Visitor permission: ask reception whether outside massage therapists are allowed, including at your preferred hour.
- Property details: send the full hotel or residence name and street address, with a tower or building name where relevant. Use our Bangkok service area guides to find which property details to include for your location.
- Treatment and time: give your service, duration, exact calendar date and start time in Bangkok time (UTC+7). Compare treatment formats if you are still choosing your service.
- Guests and preferences: state how many people want treatments, whether you want the same start time, and any pressure or product preferences.
- Appointment confirmation: wait for our team to confirm availability, visitor arrangements and the final total, including any travel charges.
Before the therapist arrives: confirm access and setup
- Check the correct visitor entrance, tower and hotel reception or residential lobby.
- Share any visitor registration instructions supplied by your property.
- Ask which equipment and products will be brought and what space or facilities your chosen service needs.
- For Scrub and Oil Massage, confirm washing arrangements and how both elements fit into the session.
- Confirm your pressure preferences and products or fragrances you prefer to avoid.
Allow time outside the massage itself
WILLOWNI’s massage duration does not include discussion or preparation time. Allow additional time for these activities and for hotel visitor registration when planning your visit. Read our 60, 90 and 120-minute comparison before selecting a session.
What to prepare, and what to confirm
| What to check | Who to ask | What to tell our team |
|---|---|---|
| Outside-therapist permission | Hotel reception or property management | Whether visits are permitted and any visitor-hour restrictions. |
| Address and entry | Your hotel or residence | Full address, tower, visitor entrance, lobby and registration instructions. |
| Treatment space and equipment | WILLOWNI team | Your selected service and any room-space limitations. Ask which equipment, towels or products are provided; do not assume a massage bed or a particular kit is included. |
| Washing facilities for Scrub and Oil | WILLOWNI team and your property | Available washing or shower facilities, and the setup agreed for both treatment elements. |
| Products and pressure | WILLOWNI team | Product or fragrance sensitivities, preferred pressure and areas you prefer to avoid. |
| Several guests | WILLOWNI team | Each guest’s service and duration, preferred start times and room-space arrangements. |
Questions about preparing your hotel room
What if my hotel does not allow outside therapists?
Do not assume a visit can go ahead. Tell our team before confirming the appointment and ask about your options. WILLOWNI cannot override your property’s visitor policy; an alternative arrangement must be discussed and confirmed.
Do I need to prepare a massage bed?
Ask our team what setup your chosen treatment needs and which equipment will be brought. Describe the space available in your room before confirming; a portable massage bed or a particular equipment kit is not assumed.
What should I tell the team when booking for two guests?
Give each guest’s treatment and duration, and say whether you want simultaneous or consecutive sessions. Ask the team to confirm therapist availability, room setup and the total. Four Hand Massage is two therapists treating one guest, rather than two separate guest appointments.
Check access for an after-midnight appointment
If your visit starts after midnight, confirm visitor access for that hour and send the correct calendar date. Our late-night booking guide shows how to distinguish the evening before from the date after midnight. For payment or appointment changes, read the price and payment questions and preparation and appointment-change answers.
Send the details before your visit
Include your hotel, full address, treatment, duration, date and time, plus any questions about room setup. Sending these details starts the confirmation process; it does not reserve a therapist automatically. A visit by an outside therapist is separate from the hotel’s own spa and does not establish a hotel partnership.
Read our Bangkok hotel massage guide, check your service area and compare treatment prices before contacting our team.